Poor big chain PC repairs

Big name computer repair services from Best Buy, Carphone Warehouse, Comet and PC World have proved hit and miss in their ability to repair easy-to-fix computer faults, a Which? investigation has found.

Read here for details

The software fault we introduced that prevented the laptops from booting up should have been simple to fix for any professional repair service – and no new hardware or software was needed.

But only a handful correctly diagnosed a software problem and just two stores – one Best Buy and one Carphone Warehouse – accomplished the perfect fix.

At least one repair service from each chain – and all the PC World stores we visited – misdiagnosed the problem saying we needed a new hard drive or motherboard”

So bigger is not always better !

This entry was posted in Hardware, Misc and tagged , , . Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )


Connecting to %s